Services
Script Publisher Services provides a holistic suite of distribution services to trade and academic/professional publishers to ensure that their titles receive the maximum exposure across the global arena. By providing a complete range of services under one umbrella, publishers are able to enhance their image internationally, increase sales, and minimise all associated costs of servicing a marketplace that comprises different countries, languages, and practices.
The increasingly globalised supply-chain is managed by the seamless integration of sales management and agency networks with our marketing and promotions. This model enables the provision of highly targeted and specific services for both customers and publishers, who simultaneously benefit from the scale and reach that Script provides. Having a fully integrated distribution service ensures that customers receive their orders accurately, quickly, and safely. Our global service has systems compatibility built-in for major customers and individual jurisdictions.
Our areas of expertise include:
Print Distribution
We provide a complete, global, full distribution partnership, delivering a flexible, cost-effective and personalised service.
All our clients receive the same high level of dedicated service and we work closely with our client publishers to identify their business objectives and to build a strong, successful, mutually beneficial relationship. We pride ourself on our friendly, professional service, endeavouring to make the process of distributing and selling books a straightforward, successful and enjoyable one.
Our print distribution solution services include:
- Warehousing & fulfilment (storage, picking, packing, billing, shipping).
- Order & returns processing.
- Customer service.
- Credit control & debt collection.
- Inventory management.
- Print on Demand (POD) management & auto replenishment.
- Title & metadata management.
- E-commerce Website.
- Consolidated sales & inventory reporting.
Digital Distribution
Script offers a flexible, fully personalised, digital distribution service, offering a range of services from digital conversion to full global eBook sales, marketing, and distribution. We provide client publishers with a completely integrated print and digital strategic partnership, to ensure maximum business development opportunities and future-proofing support. We work directly with the major eBook vendors globally, covering both general trade and academic platforms.
In addition, we have our own branded app that enables us to promote eBooks directly to targeted consumer marketplaces. Our market-leading DRM covers eBooks and audiobooks within the app, and we have built this into the user journey so that in just minutes readers and listeners can access any digital content they have purchased.
Our app is available across Android, iOS Windows, macOS and other browsers which enables as much choice as possible when it comes to how, when and where content is consumed, empowering your customers to read their content their way.
Our highly qualified conversion team produces ePub3 eBooks that range from basic reflowable, one-column content, to complex fixed-layout designs, with a wide range of enhancements including read-aloud, animation, interactive eLearning, and embedded video.
Sales Representation
As part of the Script, publishers benefit from reduced costs, enhanced profile and branding and, most importantly, increased sales through a wide reach across all available sales channels, worldwide, including trade, academic, specialist, and non-traditional markets.
We have a dedicated, experienced, in-house sales team who work exclusively for our client publishers and in partnership with highly-qualified sales representatives and agents to maximise opportunities in all international markets outside of the USA.
Our sales services include:
- Consolidated sales reporting including dues, gratis, returns, and inventory information.
- Dedicated in-house trade, academic and specialist account management from key accounts, wholesalers, and online retailers through to independent and non-traditional outlets.
- Face-to-face meetings with buyers from both independent bookshops and high-street chains.
- Network of independent sales groups.
- Regular targeted sales presentations to sales representatives and agents.
- Materials for the trade including information sheets and new books catalogues.
Marketing
Script’s structure enables us to provide the highest-quality marketing services with the maximum reach. Our understanding of marketing to specialist communities in order to reach the right customers as well as building targeted mailing lists for our core subject areas is one of Script’s strengths. Working closely with publishers, our dedicated team promote the latest releases and backlist classics through tailored campaigns, including:
- Full marketing coverage to trade and end users.
- Digital marketing, such as email newsletters and comprehensive social media promotion.
- Pre-publication offers and hidden discount codes through our website.
- Special sales campaigns, including subject catalogues, email blasts, new title announcements, and book flyers.
- Individual marketing and publicity plans for key titles.
- Book reviews management, including copy (or PDF) mailings, follow-up, and coverage circulation.
- Extensive adoption copy programme for core textbooks.
- Complete bibliographic and metadata management.